HCL Technologies Hiring Freshers as Graduate Software Trainee@Chennai

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Company: HCL Technologies (www.hcltss.com)
Qulification: B.E/B.Tech
Job Location: Chennai
Role: Graduate Software Trainee
Experience: Freshers

Company Profile:

HCL TSS is the in house deployment arm of HCL technologies that focus at empowering fresher employment in to the IT space through its LEAP model.

Job Description:

To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.

(1.) To interface with customers for ticket clarification/resolution

(2.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.

(3.) To update self on latest technologies and related areas

(4.) To troubleshoot and resolve tickets raised by the clients.

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